Beware of Barriers...

While choosing the appropriate method of communication, we must also take note of some factors that exist to prevent effective communication. We call these factors "Communication Barriers".

These barriers could cause a message being sent to be intepreted differently by someone receiving the message, which could potentially harm the business on a large scale.

It is important to know the Communication Barriers that exist, and how we can overcome these barriers to prevent misunderstandings and conflicts.

1. Language

The use of language can be intepreted differently by different people, especially if they are new or unfamiliar with the business. This is a big problem for alot of companies around the world.

Solution: Managers should use appropriate language for the intended audience. Words should be chosen carefully. Long and complicated sentences are more likely to confuse people, so simpler language is the key.

2. Technology

Though technology has highly enhanced communiation in businesses, it could potentially be a barrier as well. Messages in emails may be misinterpreted as there is an absence of body language and intonation. Technology can also add to an employee's workload if he/she is unfamiliar with the latest technology know-hows.

Solution: Use technology for appropriate situations, such as informing and reminding staff about an upcoming event or meeting. It is best not to use technology for more formal and serious events, like hiring an employee or discussing the businesses revenues.

3. Social Factors

Everyone is different. Our gender, race, age and education level determines how we see and perceive things. Due to these factors, two people can intepret the same message quite differently, which could interfere with people's understandings of words and pictures.

Solution: Ensure you are aware of the multiple ways words and particularly pictures can be perceived by different people, so as not to obscure the message intended for the other party.